Privacy Policy

Effective Date: January 1, 2024  |  Last Updated: August 1, 2026

1. Introduction

At SoftApps LLC ("we," "our," or "us"), accessible from https://softappsio.ca, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by SoftApps LLC and how we use it.

2. Information We Collect

When you visit our website or interact with our lead forms, we may collect personal information including:

• Personal Identifiers: Name, Email Address, Phone Number, and Company Name provided via lead and contact forms.
• Technical Data: IP address, browser type, operating system, and referring URL details.
• Project Details: Information submitted regarding your web or mobile app development inquiry.

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our application development services.
• Process and respond to your consultation inquiries and request quotes.
• Send administrative emails, service updates, and promotional communications (if opted-in).
• Improve, personalize, and expand our website user experience.

4. Data Protection & Security

SoftApps LLC uses SSL encryption and strict administrative security measures to protect your submitted personal data against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking Technologies

SoftApps LLC uses cookies to store information about visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type or other information.

6. SMS & Mobile Communications Privacy

If you explicitly consent to receive SMS communications from SoftApps LLC by checking the SMS opt-in checkbox on our website forms:

• Types of SMS Messages: Messages sent may include responses to your inquiry, project status updates, appointment confirmations and reminders, and related digital development service notifications.
• Message Frequency: Message frequency may vary depending on your interaction, active project milestones, or specific inquiries.
• Rates & Charges: Standard message and data rates may apply depending on your mobile wireless carrier plan.
• Opt-Out Instructions: You can opt out of receiving SMS text messages at any time by replying STOP to any text message received from us.
• Customer Support / Help: Reply HELP to any text message or contact us directly at contact@softappsio.ca for assistance.

7. Third-Party Sharing & Mobile Data Privacy

We do not sell, trade, rent, or share your personal identification information with third parties. SMS consent and phone numbers collected for mobile text messaging opt-in will NOT be sold, rented, leased, or shared with third parties or affiliates for their marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Your Rights

Depending on your jurisdiction, you have the right to request access to, correction of, or deletion of your personal data held by SoftApps LLC. To exercise any of these rights, please contact us.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

Email: contact@softappsio.ca
Phone: +1 (210) 446-0618
Address: 5900 Balcones Drive STE 100 Austin TX, USA 78731